From setup to full-scale operations, we help you create a Global Capability Center that drives innovation, performance, and global growth while staying aligned with your corporate standards.
A Global Capability Center (GCC) is a strategic offshore extension of your business that centralizes critical functions such as IT development, finance operations, customer experience, and more. Unlike traditional business process outsourcing, a GCC operates exclusively for your organization—maintaining your standards, processes, and culture while leveraging the cost and talent advantages of offshore locations.
With CORE’s expertise in GCC outsourcing, your center becomes more than just a remote team—it’s a fully operational extension of your business tailored to your specific requirements. We help you establish, manage, and eventually take full ownership of your operations in the Philippines. This end-to-end solution often follows our Build-Operate-Transfer model for a smooth, low-risk setup and transition.
We start by designing and establishing your Global Capability Center—selecting the ideal location, setting up the legal entity, and developing the infrastructure, whether physical or virtual. Our team implements secure technologies and handles initial recruitment through expert offshore talent acquisition.
Once built, CORE takes over the day-to-day management of your offshore development center. We oversee HR, performance tracking, process improvements, and provide ongoing tech support to keep operations running efficiently.
When your GCC reaches stability, we guide a seamless handover—transferring knowledge, operational control, and legal ownership of assets. We remain on standby with advisory support and help you plan for future growth and expansion.
Tailor your offshore development center to fit your business needs—aligning systems, tech, and environments to meet your security and compliance standards
Leverage our offshore talent acquisition expertise to build a dedicated Filipino team aligned with your goals, culture, and long-term retention.
We oversee day-to-day operations, performance, and optimization—giving you full visibility and control for agile scaling.
Keep your Global Capability Center compliant with local labor laws,
regulations, and tax requirements.
Secure and scale your offshore IT services with reliable infrastructure and support.
We embed your culture, systems, and standards—positioning your GCC as a hub for innovation and strategic growth.
A Global Capability Center is a fully owned and operated offshore unit that handles core business functions such as IT, finance, HR, and customer support. Unlike traditional outsourcing, where third-party vendors manage operations, GCCs provide companies with complete control over processes, systems, and talent. This model ensures better alignment with corporate culture, enhanced data security, and long-term strategic value.
The Philippines offers a unique combination of a highly skilled, English-proficient workforce, cultural compatibility with Western businesses, and cost-effective operations. Its robust infrastructure and supportive government policies make it an ideal destination for GCC setup in the Philippines, enabling companies to leverage local talent while maintaining high operational standards.
The Build-Operate-Transfer model is a strategic approach where a service provider sets up and manages the offshore development center during the initial phases. Once the operations reach stability, full ownership and control are transferred to the parent company. This model minimizes risks, ensures seamless integration, and allows businesses to scale efficiently.
GCC outsourcing offers companies greater control over operations, enhanced data security, and better alignment with corporate objectives. Unlike traditional outsourcing, which often focuses on cost savings, GCCs emphasize capability building, innovation, and strategic integration, leading to long-term value creation.
In a GCC model, offshore talent acquisition involves recruiting and developing dedicated teams that are fully integrated into the parent company’s operations. This approach fosters a strong organizational culture, improves employee engagement, and enhances retention rates, as the offshore team aligns closely with the company’s values and objectives.
Absolutely. Modern GCCs are not just operational hubs but also centers of excellence that drive innovation, research, and strategic initiatives. By leveraging the offshore development center model, companies can focus on high-value activities such as AI development, data analytics, and product innovation, contributing significantly to the organization’s global growth.
CORE empowers global businesses to take ownership of a high-performing offshore operation through strategic GCC development. Whether you're setting up for the first time or expanding your global reach, our model ensures minimal risk and maximum value.
Delve into helpful articles that explore EOR industry trends, employee management, and other related topics that will empower you to navigate the complexities of the business world.
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Transition from outsourced support into a Global Capability Center in the Philippines: designed, built, and operationalized by CORE®.
Schedule a ConsultationA Global Capability Center (GCC) is a strategic offshore extension of your business that centralizes critical functions such as IT development, finance operations, customer experience, and more. Unlike traditional business process outsourcing, a GCC operates exclusively for your organization—maintaining your standards, processes, and culture while leveraging the cost and talent advantages of offshore locations.
Skipping straight to entity setup too early can lock you into cost and structure before you've validated your model. EOR lets you start operations first—then scale with confidence.
Our structured approach to GCC setup in the Philippines is a phased transition. You don't need to plan Stage 3 before starting Stage 1, but you should understand where you're going before you begin.
Start with offshore talent acquisition without setting up a local entity. CORE® becomes the legal employer, while you retain full control over day-to-day work and performance.
What happens in this stage:
As your team grows, the focus shifts to structure, leadership, and operational consistency. This stage often resembles an offshore development center with increasing internal control.
What happens in this stage:
Once your operations stabilize at scale, you transition into a fully owned Global Capability Center.
What happens in this stage:
CORE® is the legal employer from day one. All contracts are DOLE-compliant. Full statutory enrollment handled automatically.
CORE® sources and screens across your target roles. Expect 30–60 business days for most mid-level positions in Metro Manila.
CORE® in-house legal counsel covers employee relations, disciplinary processes, and statutory changes — proactively, not reactively.
One named account manager for your company, not a shared queue. One person who knows your account and picks up the phone.
Our Makati facility is available as an interim solution before you're ready to lease independently.
Entity structure advisory, employee migration coordination, and optional post-transition retained HR advisory for your first year of entity ownership.
GCC setup in the Philippines isn't a new trend. It's a mature market with over a million professionals in BPO and shared services, concentrated in Metro Manila's BGC, Makati CBD, and Ortigas corridors. The Philippines outsourcing market has real infrastructure: Tier-III data centers, international schools, and direct regulatory access.
Key locations
Premium offices, highest GCC concentration
Finance, legal, and corporate talent hub
Balanced cost and talent depth
Lower-cost option for back-office functions
Under the EOR arrangement, every item below is our responsibility. When you transition to your own entity in Stage 3, your HR team takes ownership, and CORE® supports that transition.
Monthly computation, filing, and remittance. Updated automatically when contribution rates change.
Monthly tax withholding under TRAIN Law tables, quarterly filing, and year-end BIR Form 2316 issuance.
Mandatory statutory bonus computed at 1/12 of annual basic salary. Included in all payroll runs.
Employment contract compliance, Department Order 174 contracting rules, and OSHS standards.
Disciplinary process guidance, twin-notice rule compliance, and termination risk assessment via CORE® team in-house legal counsel.
CORE® monitors DOLE, BIR, SSS, and PhilHealth updates and communicates material changes proactively. No compliance surprises.
CORE® empowers global businesses to take ownership of a high-performing offshore operation through strategic GCC development. Whether you're setting up for the first time or expanding your global reach, our model ensures minimal risk and maximum value.
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