7 Types of IT Services to Outsource


In the ever-evolving business landscape, IT (Information Technology) outsourcing is a transformative strategy many companies adopt. With the complexities of modern technology, the demand for specialized expertise is higher than ever.  

Its popularity stems from outsourcing allowing companies to tap into a pool of specialized professionals, reducing costs and increasing efficiency. Many experts predict the market will hit $525.2 billion by 2030, with a CAGR of 9.4%.

In 2020, IT services comprised 72% of global IT services contracts, earning $66.5 billion out of $92.5 billion. Business process outsourcing made up the remaining amount of $26 billion.

In this article, dive into IT outsourcing and explore why it’s gaining momentum, its benefits, and what IT services can be outsourced that can help your day to day business operations. 

Why Outsource IT Services?

a man using a laptop, while the left hand is pointing to the other screen of the laptop

Why should you embrace IT outsourcing? Here are some compelling reasons that make outsourcing a strategic move:

• Expertise and specialization

Outsourced IT support allows businesses to tap into a pool of specialized experts with a deep understanding of various IT domains.

From software application, software development, and cybersecurity to infrastructure management and network optimization, outsourcing providers like CORE possess dedicated teams of professionals skilled in complex IT services. 

These experts bring an array of knowledge and experience to the table, ensuring that they meet your IT needs with precision that may not be readily available in-house.

• Focus on core business activities

By outsourcing IT functions, companies can redirect their focus and resources toward day to day core business operations, directly contributing to revenue generation and growth.

Free your internal teams from IT management complexities, enabling them to concentrate on strategic initiatives, product development, customer engagement, and vital tasks. This shift in focus enhances productivity and innovation, driving your business operations forward while leaving complexities in capable hands. 

• Focus on innovation

Outsourcing liberates your creative resources from daily operations, allowing them to brainstorm new ideas, develop groundbreaking solutions, create your standard software application, and lead industry trends. This innovative mindset can position your business as a leader in its field and foster a culture of continuous improvement. 

• Cost efficiency

Running an in-house information technology department involves substantial expenses, including salaries, training, infrastructure, and maintenance costs. Outsourcing eliminates the need for these overheads, offering a more cost-effective solution without compromising quality. 

With an outsourcing partner like CORE, you pay for the services you need instead of starting from scratch, such as in making a software application, when needed, without the burden of fixed personnel costs. This financial flexibility can free up resources you can reinvest into other long term business areas.

• Scalability and flexibility

Outsourcing providers like CORE offer scalable solutions that can adapt to changing business needs. Whether your company is experiencing rapid growth or a temporary downturn, it can adjust its services accordingly. 

This flexibility aligns your IT resources with your business requirements, preventing overinvestment in stability and allowing quick expansion in growth phases. 

• 24/7 support

Many outsourced IT services offer round-the-clock tech support, meaning they can sort out technical issues promptly to minimize downtime and ensure smooth day to day operations in different time zones.  

With a global team ready to assist at any hour, you can maintain consistent business continuity and provide uninterrupted services to your customers. This level of support enhances user satisfaction and boosts your company’s reputation for reliability and responsiveness.

7 Types of IT Services to Outsource

a woman is typing a code on a keyboard

When it comes to outsourcing IT skills, there are many possibilities. If you’re wondering “What IT services can be outsourced?” here are key areas where you can leverage external IT expertise:

1. Software development

Outsourcing software development, such as those at companies like CORE, offers a wealth of skills and technologies. They can create custom solutions tailored to your needs, from web and software application to complex program systems. 

The result is faster development and enhanced software quality, as these professionals bring industry best practices.

2. Cybersecurity services

Cybersecurity threats are becoming a significant concern for businesses of all sizes. Outsourcing cybersecurity services gives you access to a team of experts well-versed in the latest threat landscapes, protection mechanisms, and effective network security. 

These specialists analyze your IT infrastructure, identify vulnerabilities, and implement long term, robust defense mechanisms to safeguard against data breaches, malware attacks, and cyber threats in hardware and software. 

3. Infrastructure management

Outsourcing infrastructure management is a strategic move for businesses that want to optimize their information technology operations while focusing on core business activities.

Managed IT service providers manage and monitor your IT infrastructure, including servers, networks, hardware and software. This approach ensures seamless and reliable IT operations, reducing the risk of downtime and disruptions. 

4. Data analytics

Leveraging external experts helps you extract meaningful insights from vast datasets, identifying trends, customer behaviors, client time zones, and growth opportunities. These insights drive informed decision-making, predict market trends, and assist in developing targeted or long term marketing strategies. 

5. Cloud services

Outsourcing cloud services is a smart move for businesses seeking to leverage the flexibility and scalability of cloud computing. Expertise in cloud solutions ensures a seamless migration, management, and optimization of cloud-based platforms such as AWS, Azure, or Google Cloud with reliable network security.

6. IT help desk and support

Support teams serve as the first line of defense for users encountering technical problems. They provide troubleshooting, guidance, and issue resolution, minimizing downtime and ensuring smooth operations. 

With day to day support, your business can maintain high customer satisfaction and user experience, even during non-business hours and in all time zones. 

7. Network management

External network management experts comprehensively understand network security protocols, hardware, and safety measures. Partnering with these professionals can mitigate network-related issues, enhance connectivity, and maintain a secure and efficient network environment. 

Partnering for Success

a woman wearing a headset, talking to a client while holding the mic

From software and hardware development to cybersecurity and beyond, the possibilities for IT outsourcing are abundant, and the benefits are tangible. The success of your IT outsourcing hinges on partner selection. Just as you choose employees carefully, your outsourcing partner should align with your long term goals, values, and vision.  

Frequently Asked Questions (FAQs)

Q1: What Are the Key Benefits of Outsourcing Software Development?

Outsourcing software development offers numerous benefits, including access to a pool of skilled professionals, faster development, enhanced software application quality, and cost-effectiveness. It allows businesses to focus on their core activities while experts handle software development tasks. 

Q2: How Can Outsourcing Cybersecurity Services Protect My Business?

Outsourcing cybersecurity services can protect your business by providing access to experts who stay updated on the latest threats and protection mechanisms. They analyze your information technology infrastructure, identify vulnerabilities, and implement robust network security, safeguarding your data and operations from cyber threats. 

Q3: What Is Managed IT Infrastructure Management, and How Does It Benefit My Business?

Managed IT infrastructure management involves outsourcing the management and monitoring of servers, network security, hardware, and software. It benefits your business by ensuring seamless and reliable IT operations, reducing the risk of downtime, and allowing you to focus on day to day business activities.

Q4: How Can Data Analytics Outsourcing Improve Decision-Making for My Business?

Data analytics outsourcing helps improve decision-making by extracting meaningful insights from large datasets. These insights identify trends, customer behaviors, effective client time zones, and growth opportunities, enabling informed decision-making, predicting market trends, and developing targeted marketing strategies.

Q5: What Are the Advantages of Outsourcing IT Help Desk and Support Services?

Outsourcing information technology help desk and support services provide advantages such as quick issue resolution, minimized downtime, and high customer satisfaction. With 24/7 support in all time zones, your business operations can maintain smooth operations even during non-business hours. This also enhances long term user experience and reliability with strong network security. 

An employer of record (EOR) offering back-office offshoring and outsourced project management services can significantly enhance your business operations and navigate modern business challenges. To embark on this transformative journey, look no further than One CoreDev IT. Our expertise spans the realms of IT outsourcing, employer of record services, and beyond. 

Contact us today and take the first step toward optimizing your IT operations. For more information, don’t hesitate to explore our FAQs section.

Share on social media

On this page

More Insights

Receive the latest news

Stay in the loop!

Get notified about new articles