best practices

Customer service best practices

Customer Service Best Practices: Top 7 Strategies 

When running a successful business, one of the most important factors is providing exceptional customer service. In today’s highly competitive market, customers have more choices than ever and expect positive

26 Jul 2023
E-Commerce Best Practices

E-Commerce Best Practices to Stand Out From the Competition

E-commerce has seen considerable growth in the last few years. The demand has grown even more in 2020 with the COVID-19 pandemic. The rise in the popularity of e-commerce and

26 Jan 2023
A customer support agent using a call center script

6 Best Practices for Effectively Using Call Center Scripts

When a customer calls to inquire about your product or service, you must be prepared to assist and provide appropriate solutions. Even if your company has a self-service option or

17 Oct 2022

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