Customer Service

Explore customer-centric strategies, effective communication techniques, and the latest trends in customer service. Improve your customer interactions, build lasting relationships, and elevate your service delivery to new heights. 

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5 Tips To Decrease Cart Abandonment Rates in Your Online Shop

Did you know that cart abandonment can hurt your conversion rate?  Customers may be interested in your products to the point of adding it to their shopping cart. However, they

10 Jan 2023
a group of people sitting at computers discussing about E-commerce conversion rates

5 Practical Tips to Increase Your E-Commerce Conversion Rates

Having a great website does not guarantee a conversion rate. You may have hired the best web designer for your e-commerce store, but is it generating enough customer traffic? Also,

9 Jan 2023
A customer support agent using a call center script

6 Best Practices for Effectively Using Call Center Scripts

When a customer calls to inquire about your product or service, you must be prepared to assist and provide appropriate solutions. Even if your company has a self-service option or

17 Oct 2022
CORE Employee checking data

4 Common Data Entry Mistakes (And How to Fix Them)

Data entry is a fundamental skill that allows businesses to keep track of all their information. These records must be accurate, secure, and in the correct order. As a result,

17 Oct 2022

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