tech support

Tech team discussing cybersecurity practices

What Is Cybersecurity and Why Is It Important for Your Business?

Businesses are increasingly relying on digital operations, which highlights the need for cybersecurity. However, what is cybersecurity and why is it important? Cybersecurity has become more than just a technical necessity.

8 Nov 2024

Developing,Programming,And,Coding,Technology,Working,In,A,Software,Develop

Data Analytics Outsourcing for SMEs: Top 6 Things to Know

In every aspect of today, data and information mean an evident advantage, and businesses are leveraging this knowledge by doing their best to glean business insights from the data they

27 Sep 2023

Startup,Business,People,Group,Working,As,Team,To,Find,Solution

7 Types of IT Services to Outsource

In the ever-evolving business landscape, IT (Information Technology) outsourcing is a transformative strategy many companies adopt. With the complexities of modern technology, the demand for specialized expertise is higher than

17 Aug 2023

in house vs outsourced software development, banner

In-House or Outsourced Software Development: Which is Better?

Software development has become essential to business growth and innovation in our technology-driven world. However, you may face a crucial dilemma: should you pick software development outsourcing or handle this

25 Jul 2023

colleagues working together call center office with coffee

Technical Support: What It Is and How It Affects User Experience

Modern technology has heavily influenced every aspect of our lives, changing how we work and conduct business. It has been an integral part of any business transaction as more people

20 Jul 2023

outsystems logo on laptop, outsystems banner

Low-Code Development: 6 Ways OutSystems Benefits Developers

Software development is now a crucial aspect for businesses across industries. Developers are responsible for building applications that drive innovation, enhance user experiences, and streamline operations and back-office processes. However,

17 Jul 2023

a group of people sitting in front of a computers, writing a tech support email

A Quick Guide to Writing a Good Tech Support Email

Just because you are working in technical support doesn’t mean you will no longer be dealing with customer emails. For someone engaged with troubleshooting hardware and software, writing tech support

19 Jan 2023

Technical Support Mistakes

8 Tech Support Mistakes You Should Avoid

Technical support is a vital business function in promoting a better business-to-client relationship. The help desk is where people ask for assistance regarding troubleshooting and other technical issues of products

17 Jan 2023

customer calling for tech support

5 Reasons Why Customers Hate Calling Tech Support

Few people in the world do not own gadgets or other technological devices. Each device has a complex body and functionality that works with the overall model. Your device could

17 Oct 2022

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