News & Insights
Keep up to date with the latest news, trends, and insights from our industry.
8 Tech Support Mistakes You Should Avoid
Technical support is a vital business function in promoting a better business-to-client relationship. The help desk is where people ask for assistance regarding troubleshooting and
E-Commerce Mistakes That Are Costing Your Business $$$
E-commerce has become a common business practice, especially in our modern, digital age, thanks to its convenience and effectiveness. Most of the world’s population is
5 Tips To Decrease Cart Abandonment Rates in Your Online Shop
Did you know that cart abandonment can hurt your conversion rate? Customers may be interested in your products to the point of adding it to
5 Practical Tips to Increase Your E-Commerce Conversion Rates
Having a great website does not guarantee a conversion rate. You may have hired the best web designer for your e-commerce store, but is it
10 Things to Consider Before Hiring an Inbound Call Center
One great asset for businesses to grow is their inbound call center representatives. When customers want their concerns answered, it’s the representatives’ role to answer
6 Best Practices for Effectively Using Call Center Scripts
When a customer calls to inquire about your product or service, you must be prepared to assist and provide appropriate solutions. Even if your company
4 Common Data Entry Mistakes (And How to Fix Them)
Data entry is a fundamental skill that allows businesses to keep track of all their information. These records must be accurate, secure, and in the
5 Reasons Why Customers Hate Calling Tech Support
Few people in the world do not own gadgets or other technological devices. Each device has a complex body and functionality that works with the
Want to be part of our team?
We’re always on the lookout for new talents! Be part of our growing community of CORE professionals and apply today!
Want to be part of our team?
We’re always on the lookout for new talents! Be part of our growing community of CORE professionals and apply today!
Want to be part of our team?
We’re always on the lookout for new talents! Be part of our growing community of CORE professionals and apply today!