customer service

real estate employee shaking hands with two couple customers in front of a house

Real Estate Process Optimization – Achieving 99.9% Triage Efficiency in Just 3 Days 

At CORE, we are committed to delivering fast, efficient, and results-driven operational solutions. Recently, our team tackled a major backlog challenge in the triage phase—a crucial step in managing and

20 Mar 2025
Asian businesswoman and man collaborating in a call center, showcasing their customer service skills effectively.

Customer Service Skills: What Top Performers Do Differently in 2025   

Customer service skills are crucial to business success, directly impacting customer experiences and fostering long-term loyalty. In 2025, customer service blends technology with personal touch, shaped by AI advancements and

27 Jan 2025
A woman in an office wearing a headset, focused on enhancing customer experience management.

Mastering Customer Experience Management: Strategies, Benefits, and Tools 

Introduction to Customer Experience Management (CXM)  What is Customer Experience Management?  Customer Experience Management (CXM) is the process of managing all customer interactions throughout their entire journey with a business.

16 Jan 2025
customer service outsourcing team

How to Maintain Quality with Customer Service Outsourcing

Outsourcing customer service is a smart strategy for companies looking to streamline operations and boost efficiency. However, it comes with the challenge of maintaining high service standards. When your support

10 Jan 2025
Customer service vs customer support infographic thumbnail

Customer Service vs. Customer Support: Similarities, Differences, and Best Practices 

The importance of customer interaction, especially within the framework of business process offshoring or customer support offshoring, is undeniable. Within this context, we have two essential elements: customer service vs

16 Oct 2023
a man wearing headphones and using a computer searching on what Is Automated Customer Service.

What Is Automated Customer Service? Benefits, Strategies, FAQs

By now, you already know that a customer-centric approach is beneficial for businesses because satisfied customers will bring in more success. Companies are constantly seeking ways to streamline operations and

17 Aug 2023
Benefits of customer service

7 Benefits of Delivering Good Customer Service

In today’s thriving and fiercely competitive business landscape, simply offering top-notch goods or services is not enough for success. If there’s something businesses should care about the most, it’s their

3 Aug 2023
Customer service best practices

Customer Service Best Practices: Top 7 Strategies 

When running a successful business, one of the most important factors is providing exceptional customer service. In today’s highly competitive market, customers have more choices than ever and expect positive

26 Jul 2023
Caucasian entrepreneur, businessman, manager working concentrated in office understanding EOR gig economy

Understanding the Role of an EOR in the Gig Economy

The pandemic brought about many changes in various industries, including the widespread growth of the gig economy worldwide. An employer of record (EOR) can play a crucial role in this

6 Jun 2023
a woman wearing a headset and typing on a keyboard about Customer Service Context

Why Context? Content in Delivering Great Customer Service

What’s the difference? “Context vs. Content” According to Oxford Languages, Context is the circumstances that form the setting for an event, statement, or idea, and in terms of which it

28 Mar 2023

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